FAQ

Need-to-Know
Before You Glow.

Welcome to the Hello Social FAQ—where you’ll find answers to everything from setup and props to guest flow and post-event galleries. These questions come straight from real clients, so whether you’re curious about timing, backdrop options, prop style, or attendee experience, you’re exactly where you need to be. We’ve made this section easy to navigate—and when you’re ready to customize your experience, you can compare The Monroe and The Sinatra Booth, explore our Jacksonville private event photo booth packages, or just test the vibe. Want to know why photo booths are guest favorites across every event type? This CrowdPass article explains how interactive booths boost engagement, spark fun, and become instant icebreakers—making them a seamless fit for celebrations of every kind.

Booking & Pricing

What makes Hello Social different from other photo booth companies?
We’re not your basic selfie stand. Hello Social is built for events that value style, quality, and experience. From high-end DSLR cameras to luxury backdrops and fully branded prints, we deliver editorial-quality photos and a guest experience that feels more like a VIP lounge than a rental booth.
How much does it cost to rent a booth?
Our packages start at $950 for The Monroe and $1,350 for The Sinatra, with tailored packages depending on your event type (weddings, commercial activations, or private parties). We also offer luxe add-ons like custom wraps, premium prints, and branded experiences. Pro tip: Corporate sponsors can often offset or cover booth costs at branded events.
Do you require a deposit?
Yes, we require a 50% retainer to lock in your date, with the balance due 7 days before your event.
How far do you travel?
We’re based in Jacksonville, FL, but we travel all over Northeast Florida and beyond. Travel fees may apply for events outside our core area—just ask!

Event Experience

Will Grandma know how to use it?
Absolutely. Our booths are ridiculously easy to use, and we provide a pro attendant to guide everyone—even if they’re holding a glass of champagne in one hand and cake in the other.
Do we get unlimited photos?
Yes! Every package includes unlimited photo sessions for the duration of your rental. If your guests want to take 100 shots in a row, we’re all for it.
What's included in your packages?
  • A luxury photo booth (Sinatra or Monroe—your pick)
  • Unlimited photo sessions
  • Instant prints & digital sharing
  • Curated upscale props
  • Professional attendant
  • Online gallery with all images
Can we bring our own props?
Definitely! We bring a curated selection of stylish props, but if you have a specific or sentimental item, we’ll add it to the mix.
How quickly do guests get their photos?
Prints are ready in seconds, and digital copies can be sent via text or email on the spot.

Technical & Customization

How much space does the booth need?
We recommend a 10’ x 10’ space for optimal guest flow (plus a nearby power outlet). Smaller setups are possible—just let us know.
Can the booths be used outdoors?
Yes! As long as they’re under cover, on stable ground, and with access to power and wifi, we’ll make it work.
Do guests get both prints and digital copies?
Guests receive instant digital images, and you’ll get a full digital gallery of all images post-event. If you add printing to your package, all guests will receive a print of their session.
Do you offer custom branding?
Absolutely. From logos on prints to custom backdrops and templates, we can make the experience fully branded. We’re also experts in integrating sponsors for max exposure.
Can we get black-and-white glam photos?
Yes, we offer “glam mode” (think Vogue-style black-and-white images with subtle retouching). It’s always a guest favorite.
What if we want something totally custom?
We love it. Whether it’s a themed setup, custom backdrop, or branded booth design, we’ll collaborate with you to bring your vision to life.

Still have questions?