FAQ
Need-to-Know
Before You Glow.
Welcome to the FAQ section. These questions come straight from real clients, whether they’re booking roaming event photography, a luxe photo booth, a portrait station, or a combination of all three. If you’re wondering about timing, customization options, styling details, or how each service fits into your event, you’re in the right place. We’ve made this section easy to navigate—and when you’re ready to tailor your experience, we’re happy to help you design a capture plan that fits your event, your space, and your vision.
What types of services does Hello Social offer?
Hello Social offers three core capture experiences: Roaming Event Photography (candid, in-the-moment coverage of your event), Luxe Photo Booths (designed, elevated booth experiences with premium gear and props), and Portrait Stations (studio-style portraits on-site). Each can be booked on its own or combined to fit your event needs.
How much do you charge? Why don’t you list pricing?
Our experiences are highly customized because no two events are the same. Roaming event capture, luxe photo booths, and portrait stations are tailored based on your event size, timeline, placement, design preferences, staffing needs, and any custom elements you choose (backdrops, props, branding, etc.). Because of that, we don’t list static prices — it’s not a one-size-fits-all service.
That said, getting a quote is easy. Once we know the basics of your event, we typically deliver a customized estimate the same day, often within 1–2 hours. We’re here to make planning smooth and transparent — just share your event details, and we’ll give you a clear, tailored cost that aligns with your vision and budget.
What is roaming event capture?
Roaming event capture is a dynamic, documentary-style service where our photographers move through your event capturing candid moments, guest interactions, atmosphere, and key highlights as they naturally unfold. It’s perfect for conferences, galas, brand activations, celebrations, and everything in between.
How are your photo booths different from others?
Our photo booths are intentionally designed experiences, not novelty rentals. We use professional cameras and lighting, thoughtful styling, curated backdrops, and high-quality props (no cheesy cardboard signs or cheap throwaways). The result is booth imagery that feels elevated, flattering, and on-brand for your event.
What is a portrait station?
A portrait station is a dedicated, photographer-led portrait experience on-site. Think studio-quality lighting, professional direction, and composed images—but right at your event. It gives guests a moment to step in, be photographed with intention, and walk away with standout portraits that feel more refined than a casual snapshot.
Can I book more than one type of capture for my event?
Yes! Many clients combine services—roaming coverage for overall storytelling, a photo booth for engagement and fun, and a portrait station for intentional, high-quality portraits. We can tailor packages to suit the flow and goals of your event.
Do you provide prints or digital images?
We offer both. Guests can receive instant digital images at photo booths and, when requested, prints on site. Full galleries from roaming coverage and portrait stations are delivered digitally after the event, optimized for sharing, internal use, and post-event storytelling.
Can you customize backdrops and props for our theme?
Absolutely. Our curated backdrops and premium props are chosen to look great on camera and feel cohesive with your event aesthetic. We also custom curate props and backdrops to match specific themes, color palettes, or brand identities—just let us know what you have in mind.
How far in advance should we book?
We recommend booking as early as possible, especially for peak seasons and corporate calendars. Our services are in demand, and early booking ensures you get the combination of capture experiences you want.
How long do you typically shoot at an event?
Coverage time depends on your event’s schedule and needs. Roaming photography is typically booked by the hour. Photo booths and portrait stations are booked in time blocks that suit your guest flow. We’ll help you determine the right coverage during planning.
Will you work with our event planner or team onsite?
Yes. We integrate smoothly with planners, coordinators, AV teams, and venue staff to ensure a seamless experience. We’re here to enhance the event, not create disruption.
How are final images delivered?
After your event, final photos are delivered via a secure digital gallery with download options. Booth images are often available immediately or shortly after your event, while roaming and portrait station galleries are organized and delivered within the agreed turnaround timeframe.
What if we need usage rights for marketing or internal use?
All standard delivery includes rights suitable for social, internal communication, and event promotion. If you have specific licensing needs (advertising, extended campaigns, print collateral), we can accommodate those — just let us know ahead of time.