Privacy Policy
Privacy Policy
Effective Date: July 2025
Hello Social Society LLC (“Hello Social,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our event capture services, or otherwise interact with us.
Hello Social provides professional event photography services, including roaming event photography, luxury photo booth experiences, and custom portrait stations.
By using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal and non-personal information from you in a variety of ways, including when you:
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Visit our website
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Contact us by email, phone, or mail
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Request a quote or book services
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Participate in an event where our services are provided
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Subscribe to marketing or informational communications
Personal information may include:
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Name, company name, mailing address, email address, and phone number
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Billing and payment information (processed securely via third-party providers)
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Event details such as date, location, guest count, branding assets, and preferences
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Images, likenesses, or related event media captured as part of our services
Non-personal information may include:
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Browser type, IP address, device and operating system information
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Website interaction data and analytics
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Cookies and similar tracking technologies (see Section 6)
2. How We Use Your Information
We use collected information to:
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Provide and perform contracted services
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Process bookings, payments, and invoices
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Deliver galleries, digital assets, or event media
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Communicate about logistics, confirmations, or service updates
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Respond to inquiries and provide customer support
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Send marketing communications (only if you opt in)
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Improve our website, offerings, and customer experience
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Protect against fraud, misuse, or unauthorized activity
3. Sharing Your Information
We do not sell or rent your personal information.
We may share information with:
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Service Providers: Trusted third-party vendors (e.g., payment processors, gallery hosting platforms, CRM or email providers) strictly for business operations
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Legal or Regulatory Requirements: When required by law or legal process
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Business Transfers: In connection with a merger, acquisition, or asset sale
All third parties are expected to maintain appropriate confidentiality and security standards.
4. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, or enforce agreements.
Event images and media may be retained for portfolio, archival, or contractual purposes unless otherwise restricted by written agreement.
5. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
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Access or request a copy of your personal data
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Correct or update inaccurate information
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Request deletion of certain data, subject to legal or contractual obligations
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Opt out of marketing communications at any time
To exercise these rights, contact us at hello@gethellosocial.com or (904) 664-9248.
6. Cookies & Tracking Technologies
We may use cookies, pixels, or similar tools to enable site functionality, understand website usage and performance, and improve user experience.
You may disable cookies in your browser settings, though some features may not function properly.
7. Security of Your Information
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
9. Third-Party Links
Our website may contain links to third-party websites or platforms. We are not responsible for their privacy practices and encourage you to review their policies independently.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised Effective Date. Continued use of our services after changes constitutes acceptance of the updated Policy.
11. Contact Us
Hello Social Society LLC
4446 Hendricks Ave. #1A, Suite 206
Jacksonville, FL 32207
Email: hello@gethellosocial.com
Phone: (904) 664-9248
